Privacy Policy
Version: 2.0
THRIFTPAY® respects the privacy of individuals and institutions that engage with our platform, website, and corporate services.
As a provider of financial infrastructure supporting licensed financial institutions, we are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect information submitted through our website and corporate communications channels.
Who We Are
THRIFTPAY® is a financial infrastructure company that enables licensed financial institutions to expand sustainable MSME financial access at scale.
We provide technology, advisory support, ecosystem coordination, and infrastructure services that help regulated institutions deliver responsible financial solutions to underserved businesses and communities.
Information We Collect
We collect only the information necessary to evaluate and respond to legitimate business, partnership, institutional, regulatory, or stakeholder enquiries.
Information may include:
- Name
- Business email address
- Telephone number
- Organization or institutional affiliation
- Country or jurisdiction
- Position or professional role
- Information voluntarily submitted through enquiry forms, correspondence, or partnership discussions
We do not intentionally collect sensitive personal information through our website.
How We Use Your Information
Information submitted to THRIFTPAY® may be used to:
- Respond to enquiries and communication requests
- Evaluate partnership and collaboration opportunities
- Assess institutional engagement opportunities
- Support due diligence and compliance processes
- Maintain corporate and administrative records
- Meet legal, regulatory, and governance obligations
- Improve the effectiveness and security of our website and communications
We do not sell personal information and do not use personal information for unsolicited marketing purposes.
Lawful Basis for Processing
Where required by applicable data protection laws, we rely on one or more of the following legal bases:
Legitimate Interests
To communicate with institutions, partners, regulators, investors, development organizations, and other stakeholders.
Legal Obligation
To comply with applicable laws, regulatory requirements, and corporate governance obligations.
Consent
Where information is voluntarily submitted through website forms or other communication channels.Contractual Necessity
Where processing is required to support discussions, agreements, or services involving institutional partners.
Data Sharing
THRIFTPAY® does not sell, rent, or trade personal information.
Information may be shared where appropriate with:
- Professional advisers, including legal, compliance, audit, and regulatory consultants
- Technology and infrastructure service providers
- Government agencies and regulatory authorities where required by law
- Authorized business partners involved in approved projects or engagements
All third parties are required to maintain appropriate confidentiality and data protection standards.
International Transfers
As an international infrastructure provider supporting financial institutions across multiple jurisdictions, information may be processed or transferred across borders where necessary.
Where personal information is transferred internationally, THRIFTPAY® implements appropriate safeguards consistent with applicable data protection requirements.
Data Retention
We retain personal data only for as long as necessary to:
- Respond to enquiries
- Evaluate partnership opportunities
- Support regulatory and compliance requirements
- Maintain appropriate business records
- Fulfil legal and regulatory obligations
- Fulfil contractual and legal obligations
Information that is no longer required is securely deleted or anonymized.
Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of information
- Restrict or object to processing
- Request data portability where applicable
- Withdraw consent where consent is the legal basis for processing
- Lodge a complaint with a relevant supervisory authority
To exercise your rights, contact:
compliance@thriftpay.co.uk
Data Security
THRIFTPAY® maintains appropriate technical, administrative, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure, or loss.
Access to information is restricted to authorized personnel and approved service providers with legitimate business requirements.
While we implement robust security measures, no method of internet transmission can be guaranteed to be completely secure.
Cookies
Our website uses limited cookies and similar technologies necessary for functionality, performance, and security.
We do not use cookies to sell personal information or conduct intrusive behavioural advertising.
Where additional analytics or functionality tools are introduced, this Privacy Policy will be updated accordingly.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business activities, legal obligations, or operational practices.
Any updates will be published on this page together with the revised effective date.
Contact Us
For questions regarding this Privacy Policy or THRIFTPAY® data protection practices, please contact:
THRIFTPAY® Technology Limited
483 Green Lanes,
London,
N13 4BS,
United Kingdom
Email:
compliance@thriftpay.co.uk
Telephone:
+44 20 3911 5525
We will respond to privacy-related enquiries in accordance with applicable data protection laws.
Scope of Services
THRIFTPAY® provides financial infrastructure that enables licensed financial institutions to expand sustainable MSME financial access at scale.
We do not provide direct financial services to consumers through this website and do not operate as a retail bank, lender, payment institution, or electronic money institution.
Our services are designed for:
- Banks
- Microfinance institutions
- Credit unions
- Development finance institutions
- Cooperative financial organizations
- Licensed payment providers
- Government and development partners
- Other regulated financial institutions serving MSMEs
Financial products and services offered to end users remain the responsibility of the licensed institutions that serve those customers.
Build The Future Of Sustainable MSME Financial Access
